How is the web site look & feel / user friendliness? Is it easy to surf? This website is awesome, if you LOVE pattern shopping and vintage, OOP patterns you have to check them out.
Is this a commercial web site? If yes how are the prices? Do they have a secure shopping cart? Yes, this is a commercial website. The prices are extremely reasonable, every pattern I purchased (a bunch!) was either $3 or $6 plus if your are a Friend of PR you get a 15% discount on top of that and there is free shipping if you purchase 3 or more patterns in one order. Just use the code from the deal corner page on PR when you are checking out. I used the Paypal option to check out so I can't comment on how secure their shopping cart checkout is.
How is the customer service? Absolutely excellent, I had email confirmation within minutes of placing my order and received my order 3 days later with every pattern packed individually in a plastic Ziploc baggie to protect it. While nothing I purchased was particularly vintage (1990's to current) I know that vintage pattern collectors would definitely appreciate this service.
Have you bought anything from this web site? If yes, was the item delivered on time? Yes, see comments above.
Would you recommend this site to others? Absolutely, the selection is phenomenal, customer service excellent and every pattern I received is exactly as advertised. In addition, I received a FREE retractable tape measure and note pad with my order. You can never have too many of either one of those!! Check them out but don't say I didn't warn you if you end up buying a bunch of patterns!!
9/28/13 Edited to correct grammar, I was really tired when I wrote this LOL!!
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