How is the web site look & feel / user friendliness? Is it easy to surf?
VERY easy to use...but way too addicting, all those luscious Aurifil threads and art quilt patterns!
Is this a commercial web site? If yes how are the prices? Do they have a secure shopping cart?
Yes, this is an Enabling Shopping Site, and very hazardous to those suffering from THRAD (Thread Acquisition Disorder).
Ask me how I know. :D
There is no online payment, once you have chosen all your goodies and placed your order, the owner will email or phone you for payment information. She responds very quickly, is extremely helpful, and very nice. She is also superbly accurate, no glitches whatsoever in any of my orders.
How is the customer service?
Have you bought anything from this web site? If yes, was the item delivered on time?
Oh well uh huh a few things. Ummm...quite a few things. Ok, a ton of things. Everything was mailed when she said it was mailed, and she mails immediately. Of course she has no control over Canada Post...does anyone?! But everything so far has arrived on or before her estimated delivery date.
Would you recommend this site to others?
To my fellow Canadians, Bytowne Threads has better pricing on Aurifil threads than any US site I've found, and her shipping costs are actual costs, not inflated. The owner is wonderful to deal with!
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