I should have checked here before attempting to order from this site - other people had similar experiences.
I was in search of fabric for a formal-wear dress I am getting ready to make. I ordered and received swatches from this site. I chose my fabric and went to the site to order - it said fabric was in stock but it turned out they didn't have the amount I requested (why the order went though is beyond me). They called me and told me they were going to check other stores. After a few days, they told me the fabric would be in Monday (that was mid-week). I heard nothing. Tues. afternoon I emailed asking about the status; I emailed again Wed. morning (we are not about 1 week after I was told it would come in and two or three weeks after the initial order). They didn't get the fabric in and couldn't get ahold of the manufacturer. I got the run around before I got a straight answer. What really made me mad was that they had already charged my credit card when the order was placed but they didn't have the fabric to cut! The lady tried to tell me that was standard practice - then why is it that other places charge me when the order is filled? Now I have to wait for a credit which will take another week. I will not do business with them again!
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