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Moderated by Sharon1952, EleanorSews
Posted on: 8/1/22 1:25 PM ET
I just bought a new sewing and embroidery machine, more $ than I thought I'd ever spend on a machine, but I love it. What are your thoughts on purchasing an extended warranty? Warranty offered is for 3 years, $900, typical cost just for servicing is $200 plus any needed parts. So to recoup cost I'd have to have it serviced every 8ish months, and takes anywhere from 2-4 weeks. I've only ever had one machine ever serviced as I've been able to do it myself, but due to all the electronics/computerized stuff on this one, won't be able to do. Have you bought warranties on your more expensive/higher end/sewing-embroidery machines? TIA
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Babylock Altair, Brother SE1900, Singer Genie 354, Singer Featherweight, Babylock Imagine Serger
Posted on: 8/1/22 3:16 PM ET
Sounds more like a maintenance contract. What about the manufacturer's warranty?
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For 48 years, I've been telling myself that I'll be caught up in 2 weeks................
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Posted on: 8/2/22 9:13 AM ET
I just bought a new machine and they offered me a maintenance contract of 4 years for $500. Regular service at that shop is also $200/250 (I don't remember). I don't like that shop for servicing (have access to a different shop with better service, albeit further away) so I declined. The new machine comes with its own warranties, and it's a back up machine, so that was enough coverage for me.
$900 seems a little high for 3 years, and like Cruzer says, it sounds like a maintenance contract, not really a warranty.
$900 seems a little high for 3 years, and like Cruzer says, it sounds like a maintenance contract, not really a warranty.
Posted on: 8/2/22 10:00 AM ET
I would NOT do it. That is guaranteed money out of your pocket. Chances that something goes wrong after the initial warranty is slim and IF (big IF) it does, you are better off paying at that time. Usually if it is a lemon, something will go wrong in the initial warranty time. Servicing/cleaning once a year would cost you $800 soooooo...... Now, if the extra warranty was cheaper than the service cost for 3 years, thats a different story. I live dangerously and do NOT ever get extra warranties.
Posted on: 8/2/22 11:33 AM ET
Interesting, since I've never been offered that type of extended warranty or service contract on my Bernina machines. All but 2 of my Bernina machines have been used, and I've never had anything major go in 34 years, but as they have gotten more and more computerized, I know it's possible. I take it in for annual service, I think the base cost now is about $100, but just like vehicles, keeping up is better than catching up.
We have never bought an extended warranty on anything, including the new dishwasher and fridge we bought around the beginning of the year.
(Some RV places have them, our dealer offers one "free", we just have to have it inspected every year. That keeps us on track so is a good thing, but the warranty hasn't covered anything in almost 8 years.)
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We have never bought an extended warranty on anything, including the new dishwasher and fridge we bought around the beginning of the year.
(Some RV places have them, our dealer offers one "free", we just have to have it inspected every year. That keeps us on track so is a good thing, but the warranty hasn't covered anything in almost 8 years.)
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Bernina: 910, 440, 770 QE Plus
Bernina 1150MDA; L850
Brother Sashiko
Vintage/classic Singer: 201, 301, 221, 99 hand crank;
(1902) 28 hand crank - needs a new home
Bernina 1150MDA; L850
Brother Sashiko
Vintage/classic Singer: 201, 301, 221, 99 hand crank;
(1902) 28 hand crank - needs a new home
Posted on: 8/2/22 2:40 PM ET
Like prior posters, I never purchase extended warranties on anything, whether a computer, appliance or vehicle. The risk that it will be needed is low, otherwise companies would not offer them. The money saved over the years over many purchases is greater than the cost of any potential failure. It is a kind of self insurance.
Like others have mentioned, it is important to distinguish the cost of the extended warranty from the cost of a prepaid service contract.
Like others have mentioned, it is important to distinguish the cost of the extended warranty from the cost of a prepaid service contract.
Posted on: 8/2/22 4:57 PM ET
In reply to agnesiam
Good timing on this question as I just bought a new fridge and was asked about an extended warranty.. now this may not entirely be the same as a warranty on a sewing machine.. but..
No thanks on my fridge.. if it needs a part in the first year or completely falls apart my bet is its a typical failure that is probably talked about at length in bad review.. trouble is .. all appliances now have bad reviews.. so if you get a lemon.. pitch it out.. and don't buy another one.. Lots of stories on people having techs come into their homes over and over again to fix the same problem
Second. GOOD LUCK to ya finding any parts to fix any things right now. So if the part is unavailable that alone would render the warranty worthless..
And last .. its so irritating to talk to anyone that should help you with a warranty issue and listen to them try to find a way NOT to honor said warranty..
No thanks on my fridge.. if it needs a part in the first year or completely falls apart my bet is its a typical failure that is probably talked about at length in bad review.. trouble is .. all appliances now have bad reviews.. so if you get a lemon.. pitch it out.. and don't buy another one.. Lots of stories on people having techs come into their homes over and over again to fix the same problem
Second. GOOD LUCK to ya finding any parts to fix any things right now. So if the part is unavailable that alone would render the warranty worthless..
And last .. its so irritating to talk to anyone that should help you with a warranty issue and listen to them try to find a way NOT to honor said warranty..
Posted on: 8/2/22 6:18 PM ET
In reply to cruzer2013
Quote: cruzer2013
Sounds more like a maintenance contract.
Sounds more like a maintenance contract.
Yes, you are right, more like a maintenance contract.I do not usually go for the 'extended warranty' items offer, they have generally seemed not worth it.
Thanks for the input everyone.
-- Edited on 8/2/22 at 6:19 PM ET --
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Babylock Altair, Brother SE1900, Singer Genie 354, Singer Featherweight, Babylock Imagine Serger
Posted on: 8/3/22 1:10 PM ET
Both my ex-H and my oldest son have worked in retail (electronics mainly) where extended warranties are a big thing. Both have said that is where the companies make most of their money b/c it's easy money for them and they rarely have to pay up. The sales people are pushed to sell extended warranties and are given bonuses based on them.
OTOH, if you buy a very expensive machine definitely make sure it will be covered by your homeowner's insurance in case of theft, fire, etc. Sometimes it is worth it to buy an extra rider for expensive things like that.
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OTOH, if you buy a very expensive machine definitely make sure it will be covered by your homeowner's insurance in case of theft, fire, etc. Sometimes it is worth it to buy an extra rider for expensive things like that.
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Pfaff 7570, Janome serger, Brother PE-180 embroidery, Singer 66 Redeye treadle, Singer 201, Singer 500A, Kenmore 158.1774, Necchi Supernova Julia, Singer 15-96 treadle
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