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Member since 2/23/09
Posts: 617
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2 Replies
Posted on: 9/15/13 7:26 AM ET
Is anyone else having trouble accessing Craftsy classes? I have bought a number of these classes and have had problems a couple of times now where all of my classes do not show up on my Craftsy page. I have had this issue before and they are good to help, but it is annoying not to be able to get the classes you have paid for.
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Nancy B.
I sew with 4 Brothers and a Featherweight
Babylock Serger

DON'T MESS WITH TEXAS



Don't mess with Texas

  
Member since 4/22/09
Posts: 3698
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Posted on: 9/15/13 9:54 AM ET
In reply to sew4grands
Call them...they are fabulous at customer service!!!
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"The problem is not that there are problems. The problem is expecting otherwise and thinking that having problems is a problem." Theodore Rubin
"Life isn't about finding yourself. Life's about creating yourself." George Bernard Shaw


Brand preferences Bernina and Babylock
  
Member since 9/7/10
Posts: 2833
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Posted on: 9/16/13 0:16 AM ET
In reply to sew4grands
I received an apology email from them saying the website has had issues lately but they are/have been working on it. It seemed better when I last visited.
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Stash: 188 yds. @ 11.25.18
Bernina 560
Babylock Imagine
Babylock Coverstitch
  
Member since 2/23/09
Posts: 617
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Posted on: 9/28/13 9:12 AM ET
I contacted Craftsy about the problem of not having access to my classes, and they worked on it and now all is back to normal. Great customer service.
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Nancy B.
I sew with 4 Brothers and a Featherweight
Babylock Serger

DON'T MESS WITH TEXAS



Don't mess with Texas

  
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