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Member since 12/12/06
Posts: 183
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Posted on: 12/11/14 3:26 PM ET
Hello,
I am not able to see my designs now for some reason. I see yellow folders open and no designs unless I click on open and also when I try to download from the web, all I see is green and white colored files instead of pictures and I have to open them to get to the pics. I have embird 2013 64bit and windows 7. I would appreciate any help.
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ReRe1
  
Member since 9/11/12
Posts: 529
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Posted on: 12/11/14 4:52 PM ET
Did you install the iconiser ?

I recently installed the upgrade, the install program uninstalled everything and then installed the new version, at the end it asked if I wanted to install iconiser as well (previously I think iconiser installed with the main program - can't be sure though), you may have missed that part at the end.

If not just download the iconiser part and install.

HTH

Tanya
  
Member since 11/5/02
Posts: 2755
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1 Replies
Posted on: 12/11/14 9:05 PM ET
Sometimes you have to go back in and tell it what files you want it to show icons for. I have contacted their help email and they always get back to me quickly.
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Janome 6500P, Babylock Eclipse SX, Janome Coverpro 1000, Babylock BLCS, Juki 654 (2), Babylock Spirit, Juki TL2010q, Brother PE770
  
Member since 12/12/06
Posts: 183
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Posted on: 12/12/14 3:57 PM ET
Mrs Moos,
How do u do this? Step by step and where. Thank you.
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ReRe1
  
Member since 12/12/06
Posts: 183
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Posted on: 12/12/14 3:58 PM ET
In reply to Mrs.Moos
I have the iconizer installed but thank you for helping..:)
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ReRe1
  
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