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Member since 1/9/16
Posts: 44
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Posted on: 1/17/16 9:02 PM ET
I'm considering buying my first Bernina but I will be moving to another state in less than a year. Have any of you had experience with transferring a Bernina warranty from one dealer to another? Also, what happens when a Bernina dealer goes out of business?

Thank you.
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Singer Touch Tronic 2001
Singer Featherweights
Bernina 350 SE Best Friend
  
Member since 3/10/11
Posts: 543
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Posted on: 1/18/16 9:56 AM ET
Your warranty is from Bernina....not from the dealer....unless you have a special type of warranty that was just your dealers that had nothing to do with the Bernina warranty.

Regarding what happens when your dealer goes out of business. That happened to me. Another sewing machine dealer picked up the Bernina dealership and that is where all of the Bernina owners in my town take their machine for warranty work.
  
Member since 9/4/14
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Posted on: 1/18/16 10:15 AM ET
In reply to lyfs2short
Your selling dealer can transfer the warranty to a dealer in your new area. I had that done long ago when I bought one from another part of the state as it was a discontinued model and no one near me had it. The dealer near me initiated the process.
In more recent years I did the same, I moved out of state, my old dealer had the model I wanted in stock and I bought when I was back visiting, the dealer near me didn't have it to even try and wasn't going to for a few weeks. The old dealer said they'd send the info and check to the new one - in order to transfer the selling dealer has to compensate the new one taking on the warranty classes, etc.

For the brand of my other machine I called the nearest dealer and asked if they do anything like that, they said if the machine needed something done requiring parts the parts/materials would be covered under warranty but I'd have to pay their service charge. So it's worth looking into having the transfer done.
  
Member since 1/9/16
Posts: 44
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Posted on: 1/18/16 10:41 AM ET
Thank you for the replies regarding the warrant transfer, this helps a lot!
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Singer Touch Tronic 2001
Singer Featherweights
Bernina 350 SE Best Friend
  
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