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Posted on: 12/17/17 6:07 PM ET
Everyone said I should buy my own cable/modem/router instead of paying Comcast $10-$15 a month to rent one.
The internet and cable tv work great, but . . .
I can no longer stream television shows or movies to my desktop computer or laptops. (I have a MacBook Pro and a Microsoft PC,) The shows just go into buffering and buffering and I lose the TV channel before anything ever starts again. I really don't want to rent their modem again, but if I do, do you think that will solve the problem.

I did have problems with buffering when I had Comcast's modem, but nothing as severe as now. On top of that, my Adobe Flash doesn't seem to work half the time now. I had it working this morning and now it says it has problems. I haven't done anything difference since this morning!

Last night I watched a bunch of YouTube videos on my laptop -- about sewing!!!! I had absolutely no problems then. One of th videos was quite long, too.

Thanks for any advice you can send my way!

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Kathy

My Flickr Sewing Albums: https://www.flickr.com/photos/117010065@N05/albums
My sewing dream: Make a really great fitting pair of pants!
  
Member since 5/2/09
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Posted on: 12/17/17 6:45 PM ET
Hi there....

First step is to reboot the modem and router. Not sure if you have two boxes (modem and router) or both in one box....

Iff you have two boxes, turn both off. Wait a full minute. (One Mississippi, two Mississippi....) Then turn the modem on and wait for it to go through its boot, self test and finding the network. (The lights will start blinking in the same pattern for about 20 seconds. )

Then turn on the router and wait for the same boot sequence....

Hopefully that will do it.
  
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Posted on: 12/17/17 6:58 PM ET
Did you call Comcast to let them know you're using your own router? You need to register it with them, and they will likely send a signal to it from their end.
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A lint trap is basically a graveyard for the fabric you are losing from your clothes.
  
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Posted on: 12/18/17 11:30 AM ET
In reply to kajero
It might depend on where you live and how much you pay to rent the modem box. Where I live, and the deal I cut, it's only $10 a month. $10 is $10, but I offset that and more, by using the same modem box to route all my land line telephone calls through it, and for free, enabelling me, to cancel my regular AT&T land line service to those phones. Considering that cost me, maybe at least $25 to $30 per month always, just to even have that available, and even if I had no long distance calls or long distance charges on the regular land line service before, I still made out, maybe by $15 ahead each month even. There are probably more than just one kind of modem box though, and things can be probably turned on and off even. I don't pay extra for any TV or cable services, as I don't need that. So that is not factored into there at all. Plus, there is a disadvantage to route all your calls through the modem box instead of having a different and real separate phone carrier for land line, in that if you do not have or pay for a back up battery in the modem box, then if you have a power failure, your land line will not work. That does not bother me enough to put a battery in it, or worry about it though, as I got enough cell phones (and unrelated to Comcast at all) around the house, that in case of a power failure, I could just always use those instead even. Plus, I could always keep those charged, even with no electricity at all, by even plugging them into my car, which runs on gas instead. I don't bother to pay for Data on the other cell phone carrier though, even though I use it, because I just tap into my own network at home or any other network where ever I happen to be someplace else most times. Plus as long as you pay for Comcast in some way, and still have an account with them, I think you can still tap into their Xfinity data network out and about (via cell phone even if that is on some other carrier) if they got some hot spots around you. If they do, and how many of them those might be, you probably have to check by downloading the app, or looking on a map of theirs. But lots of ways to make things work probably, and different ways to do things. I personal feel it's not a good idea to have have everything through one place, as in case you ever get in a dispute with one place, or there might be an emergency and when one place was down, when some other might not be though. So even though does not solve your problem, might give you some ideas of some other possibilities on how to do somethings. I think it's probably pretty area located though- so every area and location/place might be different.
  
Member since 6/4/15
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Posted on: 12/18/17 12:33 PM ET
We have Comcast and have our own router. When we bought it we did need to call the Comcast tech line and have them ping it for it to work fully. This also ensured that the charge was removed from our account. Check your account the following month!

We also pay $10 a month for a cable card that DH needs for .... something .... don't quite know what but he needed it.

BTW, in January we're switching to either Sling or You Tube TV. DH's job over the holidays is to decide which service we will go with. We figure we're going to have about $110 a month!
  
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Posted on: 12/18/17 2:59 PM ET
In reply to whollyfool
Quote: whollyfool
Hi there....



First step is to reboot the modem and router. Not sure if you have two boxes (modem and router) or both in one box....



Iff you have two boxes, turn both off. Wait a full minute. (One Mississippi, two Mississippi....) Then turn the modem on and wait for it to go through its boot, self test and finding the network. (The lights will start blinking in the same pattern for about 20 seconds. )



Then turn on the router and wait for the same boot sequence....



Hopefully that will do it.

Thank you. I did that. It didn't work. Please see the next post by me

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Kathy

My Flickr Sewing Albums: https://www.flickr.com/photos/117010065@N05/albums
My sewing dream: Make a really great fitting pair of pants!
  
Member since 9/8/12
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Posted on: 12/18/17 3:02 PM ET
I called Comcast. They said I MUST their modem in order to stream.
I will go pick one up today.
If it doesn't work I told them I will want a refund for the entire day. Ha Ha Ha

Is there any way to get my Comcast bill down. I can't out of my contract until April. Then I will get rid of TV which will help.
I am paying $140.00 a month and I really can't afford it.
-- Edited on 12/18/17 at 3:08 PM --
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Kathy

My Flickr Sewing Albums: https://www.flickr.com/photos/117010065@N05/albums
My sewing dream: Make a really great fitting pair of pants!
  
Member since 6/4/15
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Posted on: 12/18/17 3:14 PM ET
In reply to kajero
EDITING my response:

UPDATE: Here's what we have, per the techie in the family. "We have an HD Homerun Tuner that uses a Cable Card and allows 3 network devices (PC, Tablet, Smartphone, PS3, etc.) to view cable TV. Each of 3 devices can tune a different channel. The Cable Card acts as the cable box." We pay $10 a month for the cable card. But we do own the modem. Guess it's 6 of one and half a dozen of the other ...

Comcast's ridiculously high rates are why we're cutting the cord next month. We can get an internet only account for $60, then pay $35 for Sling and we're covered on all of our devices. Granted, we have TVs that are Roku enabled, but YouTube TV is an option, too. We have HD antenna for a couple of the TVs and are able to get exceedingly good quality on several local channels.
-- Edited on 12/18/17 at 3:23 PM --
  
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Posted on: 12/18/17 3:29 PM ET
In reply to LifeofJanine
Thank you for the explanation.

How did you install your antenna? Where do you have it located? Will they work with the huge TV my SO bought before he passed away.

I trade stocks and if I get basic TV I can't access CNBC. That is why I keep paying them. I just don't know how to get the bill down. I guess I could sell some of my stocks to pay for it.





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Kathy

My Flickr Sewing Albums: https://www.flickr.com/photos/117010065@N05/albums
My sewing dream: Make a really great fitting pair of pants!
  
Member since 6/4/15
Posts: 6787
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Posted on: 12/18/17 3:42 PM ET
In reply to kajero
The HD antennas are connected through the cable input jack on your TV. We have a couple that were purchased at Radio Shack and Best Buy. they aren't expensive, and the picture quality is just excellent. Of course you don't get all channels, but you get the local ABC/NBC/CBS/Fox plus some oddball channels.

YouTube TV now offers CNBC. Another option at just $35 a month! Of course you still need an internet connection, but that's so much less expensive than the full cable TV suite.
  
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